Shipping
Info
Shipping within South Africa is free on orders above R690,00, and is handled by The Courier Guy and international shipping is handled by FedEx. Subject to the availability of the product and receipt of payment, requests will be processed within 2-5 working days and delivery confirmed by way of an email. This information will reflect your booking/waybill number, the courier service used and the expected delivery date. Please ensure that your email address and cellphone number is correct when creating your account as this is our all-important communication connection with you.
Transit Times
(Once leaving BioMolecular Wellness HQ)
- Major transit centres: Between 2-5 working days.
- Outlying areas: Between 3-6 working days.
Note: These delivery times are estimations. To find out more accurate delivery information on your parcel please email us at info@bio-wellness.co.za with your order number.
When Do You Deliver?
Our couriers generally deliver from Monday to Friday between 08h00-12h00 and 14h00-17h00.
Can You Deliver After Hours and On Weekends?
Unfortunately, not. (Unless specific arrangements have been made and agreed with us via email).
Can You Deliver on Public Holidays?
Unfortunately not.
Track and Trace:
Track your parcel using the waybill number provided by The Courier Guy via email once your transaction has been approved and booked for delivery.
Delivery Fee:
We offer free delivery to your door on orders over R690,00 in South Africa. If your order is less than R690,00, you are charged a flat rate of R100,00. You will be notified of this fee prior to your order confirmation.
International Delivery:
International delivery fees are subject to location, and orders are processed manually. Please contact us via email for any international order requests to confirm costs, waybill numbers and provide any specific possible information pertaining to your order request.
